Global Market Research Fieldservices

CATI, CAPI, CAWI, Programming & Tabulation Services

FACTS

GRG was founded in 2001. Our offices & experts are located around the globe.
125 experts are at your disposal.

Our interviewer unit is made up of 9.300 team members.

We strive for excellence and aim to exceed expectations. 


COUNTRIES

We cover Africa, Asia, Australia, Oceania, Europe, North America, and South America.

We work hard to achieve our goals and we encourage our staff to be ambitious.

We use our wholly owned Call Centers and our own programming units are scripting the questionnaires.


NETWORKS & RESOURCES

We believe in looking at each study with fresh eyes and fresh information from our own consultants, so we may use multiple specialists in a country on the same project to assure maximum reach.

We constantly reward and celebrate individual and team success.

Retaining our competitive edge through innovation is central to the way we operate and we are always looking to improve business processes and services.


METHODOLOGIES

GRG manages CATI Projects, CAWI Projects , CAPI Projects, and PAPI Projects.

We are your ‘One Stop Shop’ for Global Data Collection!

Furthermore we offer Desk Research Projects, BI Research Projects, programming, and tabulation services.

GRG is ISO 20252 / 9001 certified.


WE ARE THE KEY FOR YOUR SUCCESS!

EXPERIENCE

Our experience stretches across the full universe, including consumers, decision makers, physicians, and everyone around them. Doing something new or differently just once can put us on the chase to completely unique offerings.


GLOBAL OFFICES

Global projects involve all of our offices, not just the one reporting to you. That means behind the scenes, we are working in real time globally and the delays from time zone differences are less a factor.


ASSETS

We like to be with you and your clients on the front lines. We pass that feeling along to our partners, garnering loyalty, dependability, ease of access and flexibility from them.We like to be with you and your clients on the front lines. We pass that feeling along to our partners, garnering loyalty, dependability, ease of access and flexibility from them.

GRG employees all have three things in common: we’re smart, we get things done and we’re great to work with.

Our degrees range from medical science, biological science, economics, physics, and computer science to name only a few.


INTERVIEWER TEAMS

Here are a few reasons why our interviewer teams are uniquely qualified: On average 1,5 years of experience, 75% have a 4-year college degree, ongoing training conducted by our coaches and mentors, passed all background checks, demonstrated written / spoken proficiency in reading, writing and interpersonal skills.

Special skills: our interviewer teams make the interview a conversation, not an examination, they bring shy or nervous respondents out of their shells, they never take over, they provide closure to every respondent and they understand real needs.


SHARES

Our shares and directorships are held by group of senior employees.

Our shareholders are not pulling us away from our focus. We  are working on the ‘long term’ and on technical excellence.


BACKGROUND

Our company is a privately held company – we have the flexibility to react appropriately with no limits / restrictions – we are  fast, flexible, and versatile.


SOFTWARE WE USE:

The Survey System

The Survey System is the most complete survey software package available for all types of questionnaires and Research Projects from CATI, CAWI, CAPI, and / or paper questionnaires. This exceptional survey software package is ideal for mixed-mode surveys, which combine two or more of those methods.

The Survey System runs any alphabet-based language such as French, German, Italian, Spanish and so on. This includes Arabic, Greek, Hebrew, Thai, Russian, and other languages using non-Roman characters. The Survey System runs surveys in Chinese, Japanese and Korean, too.

SPSS

IBM SPSS Statistics is an integrated family of products that addresses the entire analytical process, from planning to data collection to analysis, reporting and deployment.

Sawtooth

With 30 years in business and thousands of users worldwide, Sawtooth Software is the consensus leading provider of conjoint analysis software. Companies like Procter & Gamble, Google, General Motors, General Electric, and Microsoft use Sawtooth and have presented case studies and success stories at popular research conferences.

Powerful conjoint analysis software:

Choice-Based Conjoint (CBC)
Adaptive Choice (ACBC)
Menu-Based Choice (MBC)

Quantum

Quantum performs:
Checking and validating survey data, cleaning and manipulating survey data, creating sophisticated schemes for weighting survey data, producing market research tables, performing statistical calculations, exporting data to a variety of formats for further analysis and generating Quanvert.

CLIENT TESTIMONIALS

Don’t take our word for it – here’s what our clients say:

“I am really impressed with your continued effort on our behalf! Amazing that we’ve managed this. I know how hard this has been. We should write up a paper afterwards on how to approach rare patient recruits! I’m up for it if you are – are we can present at a conference one of these days!”

Research Director
Novartis

“I wanted to thank you for the way you’ve managed every aspect of the project. It’s all gone well. We are very happy. It wouldn’t have been possible to do this without you being totally on top of the process.”

Consultant
World Health Organization

“We must have a proper debrief at the end of the project, but at this stage the work you have done is excellent and above my expectations, so big pats on the back. I wanted you to know I’m happy!”

Strategic Consultancy Director GSK

OUR AWESOME TEAM

Kevin Watson

Chair of the Board (CBO)
Leader of the Board for Global Research 

kevinwatson-grg@outlook.com


Rene Tekaat

Chief Information Officer (CIO)
Global Research Coordination & Pricing

renetekaat-grg@outlook.com


Madden Hale

Accounting & Contracting (CFO)
Global Financial Activities & Affairs 

maddenhale-grg@outlook.com


Frederick Katz

Hosting & Programming (IT Manager)
Development & Implementation

frederickkatz-grg@outlook.com


Laura Manzini

Research Director Europe

lauramanzini-grg@outlook.com


Charlize Kyung Lee

Research Director Asia

charlizekyunglee-grg@outlook.com


Paloma Garcia King

Research Director
USA & South America

palomagarciaking-grg@outlook.com


Steve Kirschbaum

Global Data Processing
Tabulations & Reports

stevekirschbaum-grg@outlook.com


GRG OFFICES & CALL CENTERS (CC)

GRG Offices & CC Australia

GRG Offices & CC China

GRG Offices & CC Dubai

GRG Offices & CC France

GRG Offices & CC Germany

GRG Offices & CC India

GRG Offices & CC Italy

GRG Offices & CC Japan

GRG Offices & CC South Africa

GRG Offices & CC South America

GRG Offices & CC South Korea

GRG Offices & CC Spain

GRG Offices & CC UK

GRG Offices & CC USA

230

COMPLETED PROJECTS IN 2020

75861

FULL WORKING HOURS IN
2020

125

OWN EMPLOYEES & EXPERTS

CONTACT US

Global Research Group (GRG)

GRG – International Headquarters USA

555 West 5th Street, 35th Floor

Los Angeles, CA 90013

palomagarciaking-grg@outlook.com

+1 213-423-0496 (HQ USA – New York)

GRG – International Headquarters United Kingdom

Eagle House, 163 City Road

London, EC1V 1NR

kevinwatson-grg@outlook.com

+44 204-577-4174 (HQ UK – London)

GRG – International Headquarters Spain

C./Poeta Maria Villangomez 12-14

07840 Santa Eulalia del Rio

laura.manzini@international-research-services.com

+34 871-153-876 (HQ Spain – Ibiza)

http://www.global-research-group.com

General inquiries

contracting-grg@outlook.com